Privacy Policy

At Arka Jaipur, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website, www.arkajaipur.com.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, create an account, contact us, or otherwise interact with Arka Jaipur, we may collect certain information, including:

  • Your name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and purchase details

  • Payment-related information

  • Information you provide when contacting our customer support

  • Website usage and browsing information, including IP address, browser type, device information, and pages visited

  • Any other information you voluntarily provide to us

We only collect information that is reasonably necessary to provide our products and services and operate our website.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfil your orders

  • Arrange shipping and delivery

  • Process payments and refunds

  • Communicate with you regarding your orders

  • Respond to enquiries and provide customer support

  • Improve our website, products, and customer experience

  • Send you information about new collections, offers, or promotions where you have opted to receive such communications

  • Prevent fraud, misuse, or unauthorised activity

  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website are processed through secure third-party payment providers.

Arka Jaipur does not ordinarily store your complete debit card, credit card, or other payment credentials on our own servers. Your payment information is handled by the relevant payment gateway in accordance with its own privacy and security policies.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, understand website usage, and provide relevant content or advertising.

Cookies may also be used by third-party services that support our website, analytics, payment processing, advertising, or other functions.

You may be able to manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.

5. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted third-party service providers who help us operate our business, including:

  • Payment processors and payment gateways

  • Shipping and delivery partners

  • Website hosting and technology providers

  • Analytics and marketing service providers

  • Customer support or communication platforms

  • Professional advisers, where necessary

  • Government authorities or law-enforcement agencies where required by applicable law

These parties are provided only with the information reasonably necessary to perform their services or meet legal obligations.

6. Marketing Communications

If you choose to subscribe to our promotional communications, we may send you information about new collections, launches, offers, events, and other updates from Arka Jaipur.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us.

7. Data Security

We take reasonable measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. While we take appropriate precautions, we cannot guarantee absolute security of your information.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including processing orders, maintaining business and financial records, resolving disputes, preventing fraud, and complying with applicable legal obligations.

9. Your Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information where legally permitted

  • Withdraw consent for certain uses of your information

  • Opt out of promotional communications

To exercise any applicable rights or ask questions about your personal information, you may contact us using the details provided below.

10. Third-Party Links

Our website may contain links to third-party websites, services, or social media platforms.

Arka Jaipur is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing them with your personal information.

11. Children's Privacy

Our website is not intended for children. We do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to address the situation.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable laws.

Any updates will be posted on this page with the revised “Last updated” date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

Arka Jaipur
Email: arkajaipur@gmail.com
Phone: +91 9828729537
Website: www.arkajaipur.com

We will make reasonable efforts to respond to your enquiry within a reasonable period.