Terms of Service

Welcome to Arka Jaipur. These Terms of Service govern your use of our website, www.arkajaipur.com, and your purchase of products from Arka Jaipur.

By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before using our website or purchasing from us.

1. Use of Our Website

You agree to use our website only for lawful purposes and in accordance with these Terms.

You must not use our website to:

• Violate any applicable law or regulation

• Infringe the intellectual property or other rights of Arka Jaipur or any third party

• Submit false or misleading information

• Introduce viruses, malware, or other harmful code

• Attempt to interfere with or compromise the security or operation of our website

We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been violated.

2. Products & Product Information

We make every reasonable effort to ensure that product descriptions, photographs, prices, measurements, colours, and other information on our website are accurate.

However, slight variations may occur due to photography, lighting, screen settings, and the natural characteristics of materials and gemstones. Such variations do not necessarily constitute a defect.

Product availability may change without notice.

3. Pricing

All prices displayed on our website are applicable at the time of purchase and are subject to change without prior notice.

Applicable taxes, including GST, will be charged as required by law.

If an obvious pricing or technical error occurs on our website, we reserve the right to correct the error and, where necessary, cancel the affected order. If payment has already been received, the applicable amount will be refunded.

4. Orders & Payment

By placing an order, you agree to provide accurate and complete information required to process and deliver your purchase.

An order is considered accepted once it has been confirmed by Arka Jaipur and payment has been successfully received.

We reserve the right to refuse or cancel an order in circumstances including product unavailability, incorrect pricing or product information, suspected fraudulent activity, or technical errors.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

5. Returns, Exchanges & Cancellations

Our Return & Exchange Policy forms part of these Terms of Service.

Unless otherwise specified, purchases are final and are not eligible for return or exchange, except in cases covered by our Return & Exchange Policy.

Orders may be cancelled only in accordance with our Cancellation Policy.

6. Shipping

Our Shipping Policy forms part of these Terms of Service.

Delivery timelines provided on our website are estimates and may be affected by courier delays, weather, public holidays, customs, or circumstances beyond our reasonable control.

For international orders, any applicable customs duties, import taxes, or other charges imposed by the destination country are the responsibility of the customer unless expressly stated otherwise.

7. Intellectual Property

All content on the Arka Jaipur website, including our name, logo, photographs, product images, designs, graphics, text, and other creative material, belongs to or is licensed to Arka Jaipur.

You may not reproduce, copy, modify, distribute, publish, or commercially use any of our content without our prior written permission.

8. Third-Party Services & Links

Our website may use third-party services, including payment gateways, shipping providers, analytics services, and other technology providers.

Our website may also contain links to third-party websites. Arka Jaipur is not responsible for the content, security, availability, or privacy practices of third-party websites or services.

Your use of such services is subject to the terms and policies of the relevant third party.

9. Personal Information

Any personal information you provide through our website is handled in accordance with our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your information.

10. Website Availability & Liability

We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available.

To the extent permitted by applicable law, Arka Jaipur will not be responsible for indirect, incidental, or consequential losses arising from your use of our website or products.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

11. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, products, or applicable laws.

The updated version will be posted on this page with the revised “Last updated” date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts in Jaipur, Rajasthan, India, unless otherwise required by applicable law.

13. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Arka Jaipur
C-12, 103/16, Prithvi Apartments,
Prithviraj Road, Opp. Bagadia Bhawan,
C-Scheme, Jaipur – 302001, Rajasthan, India

Email: arkajaipur@gmail.com
Phone: +91 98287 29537
GSTIN: 08AFHFS9677P1ZP